Our Unique Guarantee
We want you to be sure that you are making the right decision when trusting The Dream Team to make your next conference, event or teambuilding day the best ever!
In all likelihood, by the time you make this important decision, you will have received a detailed proposal from us. You will have had an opportunity to speak to our existing clients and will have received some objective feedback on our professionalism and abilities. You will have met with us and we will have ascertained the desired outcomes of the event and we will have answered any queries that you may have. Once we have agreed these we promise to meet, and where possible exceed, these expectations. If we don’t we promise to refund our fee in full. It is as simple as that. Either we deliver or you don’t pay.
A much more likely cause for disappointment is the occurrence of inclement weather. Again you have no need to worry! If it is not possible for us to stage the event that we promised, we offer you DOUBLE SATISFACTION!
- An alternative event that can take place at the appointed time, date and venue. Most of our programs can easily (with minor amendments) take place either indoors or under sheltered areas such as lapas, functions rooms etc.
- If the program has to be altered substantially we still provide an alternative but will also reschedule the original activity at a mutually convenient date at no cost to you. Venue hire, lunches etc. will still be for your account however.
We want you to know that your real guarantee of a great experience is our track record and reputation, built over 16 years with 400, 000 clients and in excess of 1000 companies. But we also know that an “insurance policy” where we, and not you, take the risk would be most welcome!